1. What is the delivery time for my Order?
Your Order should be delivered within
- 1-3 working days for Karachi, Lahore and Islamabad.
- 3-4 working days for other cities.
2. What are the delivery charges for local Orders?
- FREE SHIPPING NATIONWIDE On Rs.2500 Purchase.
3. What manner of shipping do you use?
- Our packages are delivered over Air And land by leading
third party courier companies. (TCS, Leopard)
4. Can I ship my order outside Pakistan?
- We do not offer international shipping through the Pakistan
website. For international shipping, please select relevant country here and
place your order.
5. What should I do if I have missed my delivery?
- Our courier delivery partners will make 2 attempts to
deliver your parcel. Kindly ensure that the address, state and city while
placing an Order given is accurate. On the second failed attempt, your order
will be cancelled. If you have already paid for this order, your payment will
be refunded within 10 days of order cancellation and up to two billing cycles
for the credit to appear on your credit card statement.
6. Can I get the Shipping or Billing Address of an Order
changed after it has been processed?
- To modify your Address, call us on 0331 | 0334-9399931.
Please note, the address cannot not be modified after the Order has been
processed because your order has already been dispatched.
7. What is the difference between “Order ID” and “Tracking
ID”?
- Your Order ID is used to identify your Order and will be a
part of the Order Sales Summary email. Once your Order has been dispatched,
your Tracking ID will be sent to you via our courier partner or you may find it
in our Track your Order page..